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Hotel · Cartagena · Bolivar

Hotel Santa Cruz

A small, 2-star hotel in Cartagena's old town with 15 rooms, a rooftop breakfast, and a location that puts the city's sights within walking distance.

  • Rooftop breakfast
  • Central old town location
  • Air conditioning in rooms
7.8 Very good 817 reviews Booking.com 7.8 · 817 reviews

About

Hotel Santa Cruz

Hotel Santa Cruz occupies a colonial-style house with 15 rooms in Cartagena's old town. It's a 9-minute stroll from the Museo Historico de Cartagena de Indias, placing most attractions within easy walking distance.

The hotel keeps things straightforward: free internet in public areas, a 24-hour reception, and a continental breakfast served on a rooftop terrace. Rooms are fitted with air conditioning and flat-screen TVs, and the bar and BBQ facilities offer low-key spaces to unwind.

  • Free internet access
  • Safe deposit box
  • 24-hour reception
  • Airport shuttle
  • Laundry
  • Sink

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Central old town location — A 9-minute walk from the Museo Historico de Cartagena de Indias and close to the city's attractions.
  • Rooftop breakfast — Continental breakfast served on the rooftop, often praised for its size and setting.
  • Helpful staff — Guests consistently note friendly and helpful staff, including front-desk service.
  • Strong air conditioning — Effective A/C in rooms, which guests found valuable in Cartagena's heat.
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Worth weighing

4 to weigh
  • Small rooms — Some guests found the rooms compact, as might be expected in a 15-room colonial building.
  • Mixed experience for some — At least one guest was disappointed enough to leave after the first night, despite having paid for two.
  • Limited scale — With only 15 rooms, the hotel offers a basic, no-frills stay rather than extensive facilities.
  • Air conditioning odor — One guest reported a slight smell from the air conditioner, though it didn't ruin the stay.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 1 Double bed
  • Shower
  • Air conditioning

Triple Room

  • 1 Double bed
  • Shower
  • Air conditioning

Quadruple Room

  • 1 Double bed
  • Shower
  • Air conditioning

Family Room

  • 1 Double bed
  • Landscape view
  • Shower
  • Balcony
  • Air conditioning

Double Room Summer

  • 1 Double bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Safe deposit box
  • Laundry
  • Bar/ Lounge area
  • BBQ facilities

Internet & Media

  • Free internet access
  • Flat-screen TV
  • AM/FM alarm clock

Food & Drink

  • Continental breakfast

Transport

  • Airport shuttle

Room Amenities

  • Sink
  • Shower
  • Air conditioning

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.8
Very good 817 reviews

Guest-rated 7.8/10 from 817 reviews

Booking.com · 7.8 · 817 reviews
7.8Verified guest

“The location in the center was ideal for seeing the city, and the staff were welcoming. The colonial building and attractive terrace added to the charm.”

7.8Verified guest

“We couldn't find anything to like about our stay. In fact, we left after one night and moved elsewhere, even though we'd already paid for the second.”

7.8Verified guest

“Excellent value for money, with clean and comfortable rooms and a lovely breakfast on the roof. The location was unbeatable, with attractions and restaurants just a short walk away.”

7.8Verified guest

“Good spot in the old town. Catherine at reception was very pleasant. I felt safe. The air conditioning and TV worked well, and it was good to have hot water in the shower.”

7.8Verified guest

“The location!”

7.8Verified guest

“A great stay at a well-placed hotel in Cartagena. The air conditioning was excellent, a real relief from the heat, and the shower was refreshing. I particularly liked the tasty toasts at breakfast. The location made it easy to explore the city on foot.”

04 — Location

Getting around Cartagena

The property sits in Cartagena.

Old Town: The hotel sits in the heart of the walled city, within walking distance of many attractions and restaurants. The Museo Historico de Cartagena de Indias is a 9-minute walk away.

Calle De La Moneda 7 54, Cartagena, Bolivar, 13001, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
15 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 13:00.

Is breakfast included?

A continental breakfast is available, and it is served on the rooftop.

Is there internet access?

Yes, free internet access is available in public areas.

Are pets allowed?

No, pets are not allowed at this hotel.

Is there an airport shuttle?

Yes, the hotel offers an airport shuttle service.

Do the rooms have air conditioning?

Yes, all room types listed include air conditioning.

Nearby

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Want a different style or budget? Here are more highly-rated options in the area.

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Casa Via Italia

Guest-rated 7.4/10 — among the top stays in Cartagena.

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The bottom line

Hotel Santa Cruz delivers on the essentials: a central old town location, effective air conditioning, a rooftop breakfast, and a helpful team. It's a straightforward choice for travellers prioritising location and value over space and facilities.

7.8For those who want to be in the heart of Cartagena's old town without paying for extras they don't need.

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